Privacy Policy
Etched Research
etchedresearch.com
Last Updated: April 2026
Etched Research (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data. By using our website or placing an order, you agree to the practices described here.
Research Use Only Notice: Etched Research sells all products strictly for in-vitro research and laboratory use by qualified researchers. No product is intended for human consumption. This policy applies to all users of our website regardless of their research status.
Who We Are
Etched Research is a US-based research peptide and research chemical supplier operating at etchedresearch.com. All orders ship domestically within the United States.
For privacy-related inquiries, contact us at:
Email: orders@etchedresearch.com
Mailing Address: 30 N Gould St Ste R, Sheridan, WY 82801
Age Requirement
You must be at least 18 years of age to purchase from Etched Research. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has submitted personal information to us, we will delete it promptly.
Information We Collect
Information You Provide Directly
When you create an account, place an order, or contact us, we may collect:
- **Identity information:** Full name
- **Contact information:** Email address, phone number (if provided)
- **Shipping and billing address:** Street address, city, state, ZIP code
- **Order information:** Products purchased, order history, special instructions
- **Account credentials:** Username and encrypted password (if you create an account)
- **Communications:** Any messages you send us via email or contact forms
Payment Information
We do not store your payment card details on our servers. Payment card transactions are processed by third-party payment processors (see Third-Party Sharing below). When paying via Zelle, Venmo, or cryptocurrency (NOWPayments), transaction identifiers or wallet addresses may be retained for record-keeping and fraud prevention purposes.
Information Collected Automatically
When you visit our website, we and our third-party service providers automatically collect:
- **Usage data:** Pages visited, time spent on pages, links clicked, referring URLs
- **Device and browser information:** IP address, browser type and version, operating system, device type
- **Cookies and tracking technologies:** See the Cookies section below
Cookies and Analytics
What Are Cookies
Cookies are small text files placed on your device by your browser when you visit our site. We use cookies to make the site function properly, understand how visitors use it, and remember your preferences.
Types of Cookies We Use
Strictly Necessary Cookies
These are required for the site to operate. WooCommerce uses session cookies to maintain your shopping cart, process checkout, and keep you logged in to your account. These cannot be disabled without breaking core site functionality.
Analytics Cookies
We use Google Analytics 4 (GA4) to understand how visitors interact with our website , which pages are visited most, how users navigate the site, and where visitors come from. GA4 collects anonymized data including IP address (truncated), session duration, and page views. This data is aggregated and does not identify you personally.
You can opt out of Google Analytics tracking by installing the [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout).
Preference Cookies
These remember your settings and preferences (such as currency or notification dismissals) to improve your experience on return visits.
Managing Cookies
Most browsers allow you to view, delete, and block cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website, including the ability to add items to your cart or complete checkout.
How We Use Your Information
We use the information we collect for the following purposes:
- **Order fulfillment:** Processing purchases, verifying payment, preparing and shipping orders, sending order confirmation and tracking information
- **Account management:** Creating and maintaining your customer account, providing order history, and supporting account-related requests
- **Customer support:** Responding to inquiries, resolving issues, and communicating about your orders
- **Email marketing:** Sending promotional emails, product announcements, and research-relevant content , only with your consent. You can unsubscribe at any time via the link in any marketing email or by contacting us directly
- **Fraud prevention and compliance:** Detecting and preventing fraudulent transactions, verifying purchaser eligibility, and complying with applicable laws
- **Site improvement:** Analyzing usage patterns through aggregated analytics data to improve our website, product offerings, and user experience
- **Legal obligations:** Maintaining records as required by applicable law
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
Third-Party Sharing
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share information only as necessary to operate our business and fulfill your orders:
Payment Processors
Credit card transactions are processed by our payment gateway provider. Zelle and Venmo transactions are processed through their respective platforms. Cryptocurrency payments are handled by NOWPayments. Each processor operates under its own privacy policy and is responsible for data collected during payment processing.
Shipping Carriers
Your name, address, and order details are shared with shipping carriers (such as USPS, UPS, or FedEx) solely to fulfill and deliver your order.
Hosting and Technology Providers
Our website is hosted on Kinsta. We use WooCommerce and WordPress to operate our store. These providers may process data on our behalf under contractual data protection obligations.
Analytics Providers
Aggregated, anonymized usage data is processed by Google Analytics 4. No personally identifiable information is intentionally shared with Google through this integration.
Legal Requirements
We may disclose your information if required to do so by law, subpoena, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy:
- **Order and transaction records:** Retained for a minimum of 7 years to comply with tax and accounting obligations
- **Account information:** Retained for the life of your account. If you request account deletion, we will remove your personal data except where retention is required by law
- **Marketing consent records:** Retained until you withdraw consent
- **Analytics data:** Governed by Google Analytics 4 retention settings (default: 14 months for event-level data)
When data is no longer needed and retention is not legally required, we delete or anonymize it securely.
Your Rights
You have the following rights regarding your personal information:
- **Access:** You may request a copy of the personal data we hold about you
- **Correction:** You may request that we correct inaccurate or incomplete data
- **Deletion:** You may request that we delete your personal data, subject to any legal retention obligations
- **Marketing opt-out:** You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly
- **Data portability:** You may request your data in a structured, commonly used format
To exercise any of these rights, email us at orders@etchedresearch.com with the subject line “Privacy Request.” We will respond within 30 days. We may request verification of your identity before processing your request.
Data Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption for data transmitted to and from our website, access controls, and secure hosting through Kinsta.
No method of transmission over the internet is 100% secure. While we work to protect your data, we cannot guarantee absolute security.
Links to Third-Party Sites
Our website may contain links to third-party websites. This Privacy Policy applies only to etchedresearch.com. We are not responsible for the privacy practices of any external sites and encourage you to review their policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
For questions, concerns, or requests related to this Privacy Policy:
Etched Research
Email: orders@etchedresearch.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801
We aim to respond to all privacy inquiries within 5 business days.